Privacy Policy

Last updated: 2024

Nukoru ("we", "us", "our") is committed to protecting the privacy and personal data of visitors to our website and clients who engage with us for the organisation of business events and conferences. This Privacy Policy explains how we collect, use, store and protect personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Nukoru is the data controller responsible for your personal data collected through this website. Our details are as follows:

Company Name: Nukoru
Address: 52B Carlton Road, Nottingham, NG1 0DS, United Kingdom
Email: [email protected]
Phone: +44 115 949 8772

2. Personal Data We Collect Through This Site

We collect personal data only when you voluntarily submit it through the contact or enquiry form on our website. The form may collect the following categories of data:

Your name
Your email address
Your phone number, where provided
The organisation you represent, where provided
The content of your message or enquiry regarding our event and conference organisation services

We do not knowingly collect any special category data (such as health information or religious beliefs) through this form. Please do not include such information in your message unless it is strictly necessary for us to respond to your enquiry.

3. Why We Collect This Data

We use the personal data submitted through our form for the following purposes:

To respond to your enquiries about our business event and conference organisation services
To prepare proposals, quotations or event plans upon request
To maintain records of business communications for administrative purposes
To comply with our legal and regulatory obligations

4. Legal Basis for Processing

Under the UK GDPR, we rely on the following legal bases to process your personal data:

Consent — where you submit the contact form, you consent to us processing your data to respond to your enquiry.
Legitimate interests — we may process data to pursue our legitimate business interest in responding to enquiries and developing client relationships, provided this does not override your rights and freedoms.
Contractual necessity — where processing is necessary to take steps prior to entering into a contract with you for event organisation services, or to perform such a contract.
Legal obligation — where we are required to retain or disclose data to comply with applicable law.

5. How Long We Retain Your Data

We retain personal data submitted through our form only for as long as necessary to fulfil the purposes described above. In general:

Enquiry data is retained for up to 24 months from the date of last contact, unless a longer period is required to complete a contracted event or comply with legal obligations.
If your enquiry leads to a contracted engagement, related records may be retained for the duration of the business relationship and thereafter as required by UK tax and accounting legislation.

After the applicable retention period, personal data is securely deleted or anonymised.

6. Who We Share Your Data With

We do not sell personal data. We may share personal data with:

Trusted service providers who support our IT infrastructure, email hosting or website operation, strictly to the extent necessary to provide these services, and bound by confidentiality obligations
Professional advisers, such as accountants or legal counsel, where necessary
Regulatory or law enforcement authorities, where required by law

We do not transfer personal data outside the United Kingdom. Where any such transfer becomes necessary in the future, we will ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

7. Cookies

This website uses a single cookie, named cookie_pref, which stores your consent preference for one year. This cookie does not track your browsing activity and is used solely to remember your cookie consent choice.

We do not use any analytics cookies, tracking scripts, or third-party tracking tools of any kind on this website. Advertising measurement is only activated after you provide consent, and operates exclusively on the confirmation page following a form submission, solely for the purpose of measuring the effectiveness of that specific action.

8. Your Rights

Under the UK GDPR, you have the following rights in relation to your personal data:

Right of access — to request a copy of the personal data we hold about you
Right to rectification — to request correction of inaccurate or incomplete data
Right to erasure — to request deletion of your personal data, subject to certain legal exceptions
Right to restrict processing — to request that we limit how we use your data
Right to data portability — to request your data in a structured, machine-readable format
Right to object — to object to processing based on legitimate interests
Right to withdraw consent — where processing is based on consent, at any time, without affecting prior lawful processing

To exercise any of these rights, please contact us using the details below. We will respond within one month, as required by the UK GDPR.

9. How to Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

Email: [email protected]
Phone: +44 115 949 8772
Postal Address: 52B Carlton Road, Nottingham, NG1 0DS, United Kingdom

10. Right to Lodge a Complaint

If you believe your personal data has not been handled in accordance with applicable data protection law, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's independent supervisory authority for data protection matters. We would, however, appreciate the opportunity to address your concerns directly before you approach the ICO, so please contact us first using the details above.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "Last updated" date.