Last updated: 2024
These Terms and Conditions ("Terms") govern the use of the website operated by Nukoru and the booking of business event and conference organisation services provided by Nukoru. By accessing this website or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use this website or our services.
This website is operated by Nukoru ("we", "us", "our"), a business providing organisation of business events and conferences, registered and operating from the following address:
You can contact us using the following details:
Enquiries for event or conference organisation services may be submitted through our website, by email, or by telephone. Submitting an enquiry or booking request constitutes an offer to contract with us and does not by itself create a binding agreement.
A booking is only confirmed once we have issued written confirmation, whether by email or a formal order confirmation document, setting out the agreed scope of services, event date, and price. Until such confirmation is issued, we reserve the right to decline any request, including where requested dates, venues, or resources are unavailable.
It is the client's responsibility to check that all details in the confirmation are correct and to notify us promptly of any discrepancies.
All prices quoted are stated in pounds sterling (GBP) and, unless otherwise specified, are exclusive of any applicable VAT, which will be added at the prevailing rate where chargeable.
The specific services included in any quoted price (such as venue hire, catering, staffing, audiovisual equipment, or speaker coordination) will be set out clearly in the order confirmation or accompanying proposal. Any services not expressly listed are not included and may be arranged separately, subject to additional charges.
Payment terms, including deposit requirements and final payment deadlines, will be specified in the order confirmation. We reserve the right to suspend or cancel services where payment is not received in accordance with the agreed terms.
Where a client wishes to cancel a confirmed booking, they must notify us in writing at [email protected]. Depending on the notice period given and the costs already committed on the client's behalf (such as venue deposits or supplier contracts), cancellation charges may apply. Specific cancellation terms applicable to a given booking will be detailed in the order confirmation.
We reserve the right to cancel or reschedule an event in circumstances beyond our reasonable control, including venue unavailability, supplier failure, or events of force majeure. In such cases, we will notify the client as soon as reasonably possible and discuss suitable alternatives or, where appropriate, a refund of sums paid for services not delivered.
If you are dissatisfied with any aspect of our services, please contact us at [email protected] with details of your concern. We aim to acknowledge complaints promptly and to work with clients in good faith to reach a fair resolution.
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded or limited under the law of England and Wales.
Subject to the above, we shall not be liable for any indirect or consequential loss, including loss of profits, business, or reputation, arising from the provision of our services. Our total liability arising out of or in connection with any booking shall not exceed the total fees paid by the client for the services giving rise to the claim.
We are not liable for delays or failures in performance resulting from causes beyond our reasonable control, including venue closures, transport disruption, or actions of third-party suppliers.
This website sets a single cookie, named cookie_pref, which stores your consent
preference for a period of one year. No other cookies are set by this website. We do not use
analytics tools, tracking scripts, or session cookies of any kind.
Advertising measurement is only activated after you have given consent, and it operates exclusively on the confirmation page following a completed booking.
We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. For details on how we handle personal data, please refer to our separate Privacy Policy. Any concerns regarding our handling of personal data may be raised with us directly at [email protected], or with the Information Commissioner's Office (ICO), the supervisory authority for data protection in the United Kingdom.
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these Terms or our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.
We may update these Terms from time to time to reflect changes in our services or applicable law. The version published on this website at the time of your booking shall apply.
For any questions regarding these Terms, please contact us: